Browse through our catalogue and click on any items that you wish to buy and put them into the shopping basket. When you have made your selection, click on “checkout” You will then be asked to provide details so that we can process the order.

Delivery schedule:

We try to process all orders, where possible, within 24 hours. Whilst most items will be despatched within one working day, please allow 3-5 days for delivery within the UK. 5-7 days for Europe and 7-14 days Rest of World. We cannot be held responsible for late deliveries caused by situations out of our control, Royal Mail strikes & extreme weather conditions for example. 

Payment:

We accept payment by Cash, Cheques, PayPal, Sagepay & Google Checkout safe online payments that allow you to pay with your credit or debit card. Buyers from outside the UK please note:we do not accept checks or Money Orders. We can also take payment by Credit or Debit Card by telephone.

Bacs payments to Grandma Polly's Attic
HSBC
Sort code 40-24-46
A/C No 60007846

 Packaging:

At Purrfect Pewter, we want you to receive your purchase in the same great condition it left us. We use only good quality, new materials for packaging and take great care to insure that happens.

Deliveries to UK mainland (inc. Northern Ireland)

Postage within the UK is free by 1st class mail. If you require your item by special delivery please contact us for a quote.

Overseas & non-mainland UK:

For overseas and non-mainland UK deliveries, postage will be calculated on a weight basis & sent by Airmail :-

Europe: Up to 300g/£6.00 300g-500g/£7.00 500g-700g/£9.00 700g-1000g/11.00

Rest Of The World: up to 300g/£8.50 300g-500g/£11.00 500g-700g/£13.00

700g-1000g/£17.00

Returns:

If you are not happy with your purchase, please return it to us within 7 days. We will make a refund, provided the goods are returned in perfect condition and in their original packaging. Please return the delivery note with the item and state the reason for the return. We do not refund postage costs unless an item arrives damaged due to our negligence. Items lost or damaged in the post that have been packed correctly are usually insured, we will fill out any necessary claims forms at the post office on your behalf and liaise with the correct Postal service to achieve a satisfactory outcome on your behalf. In the event that this becomes necessary please be aware a refund will be made as soon as we have clearance from the Royal mail/Parcel force, this can take several weeks but we will endeavour to keep you informed of all developments as appropriate.